Dentistry is a broad and rather confusing topic at times. Our team at Tustin Smiles is happy to assist you with your questions! We’ve included a list of some of the most frequently asked questions we get, along with our responses, for your convenience.

Don’t see the question you’re looking for? We got you! Contact us directly at (714) 544-7511 and we will answer any questions or concerns you have.

General Questions

How often should I see Amit Shah for dental checkups?

It is recommended to visit Tustin Smiles at least twice a year for optimal oral health. Our team can help address or prevent common oral health issues through regular examinations and cleanings. If it has been more than six months since your last visit, please don’t hesitate to reach out and schedule an appointment at our dental office.

What should I bring to my first dental appointment?

For your initial appointment with us, kindly bring your dental insurance card (if available). If you are under the age of 18, please be accompanied by a parent or legal guardian. We look forward to welcoming you soon!

Is your dental office open late, on weekends?

For information regarding our extended hours or weekend availability, please visit the homepage of our website. The most up-to-date operating hours can be found there.

Do you accommodate same-day appointments?

We offer the possibility of same-day appointments. Feel free to contact our office by phone to inquire about availability and schedule an appointment for the same day.

Do you welcome walk-ins?

Walk-ins are not permitted, except in true emergency situations. Please schedule an appointment by contacting our dental office to check for availability on the same day.

If I have to cancel an appointment, will I incur a charge?

In the event of a sudden change in your schedule, please contact us promptly to reschedule your appointment. Please be advised that we reserve the right to apply a cancellation fee if the cancellation occurs less than 24 hours before your scheduled appointment.

Does your dental office offer any New Patient specials?

New patients can take advantage of our special offers! Our New Patient Specials include a comprehensive oral examination, full mouth x-rays, and a dental cleaning, providing you with a thorough introduction to our services.

Does your dental office have online reviews?

Every day, our dedicated team strives to deliver the best possible experience to each of our patients. You can check out the online reviews left by our patients by visiting our Google and Yelp profiles.

How do your dentists stay up to date with all the new dental materials and techniques?

While our dentists undergo extensive training, we actively take steps to stay abreast of the latest developments in the constantly evolving field of dentistry. Regular participation in continuing education courses covering recent advancements is a standard practice. Additionally, our involvement in various organizations that host conferences and seminars on dental advancements is a testament to our commitment.

Keeping current with dental innovations is integral to our work, and we are always eager to share our findings and research with you.

What precautionary measures do you take for your patients?

Ensuring your security as our patient is of utmost importance, and we implement several safety measures to achieve this. Primarily, we stay informed about the latest findings and practices in sterilization and adhere strictly to ADA-recognized standards, fully sterilizing our instruments.

Your comfort and safety are genuinely valued. If you have any questions or concerns about our sterilization processes, any member of our team will be pleased to guide you through them.

Financing Questions

Do you accept my insurance plan?

Our dental practice accepts a variety of insurance plans, including Aetna, Delta Dental, and MetLife. For a complete list of insurance plans we accept, visit here.

How much is my insurance going to pay for my dental care?

The extent of your insurance coverage for your treatment is contingent upon the specifics outlined in your dental insurance policy. For detailed information, we recommend contacting your insurance company directly.

If I don’t have insurance, are there other ways I can pay for my dental care?

Don’t have dental insurance? No worries! We offer a customized dental plan to suit your needs, along with a range of financing options. Click here.

What are the different payment options for my dental treatment?

Understanding that dental care can be a substantial and unplanned expense, we strive to ensure that it remains affordable and accessible for you. To support this commitment, we offer a range of financing options, including in-office financing and third-party solutions like CareCredit.

Does your dental office accept CareCredit?

Yes, our dental office accepts CareCredit.